From the CommerceXpand dashboard, you will see the different apps for different purposes to manage your online store.
If you want to enable the chat messenger to your online store, click on the Improve Experience section and find the Facebook Messenger Chat. By clicking on it, you will navigate to the “Integration” tab.
First, you must enable the app and configure your Facebook account page. You must have a Facebook page to implement the Live Chat module.
You can configure the following settings to enable and display the FB Messenger Chat to your online store:
– Greeting Message for Login & Logout
– Greeting Display
– Device Target and Page Target to be displayed on the Live Chat popup
– Enable the Chat Type