MappyField 365 Service Activity Dashboard

By clicking on MappyField 365 Service Activity Dashboard, you will get the Dashboard of Service Activities with following dashlets:

> Cases Reported Today > Cases Resolved Today

 

  • Cases Reported Today: This dashlet would show all the cases reported on a particular day for the currently logged in user. It can be further filtered based on origin, priority and type.

 

  • Cases Resolved Today: This dashlet would show all the cases resolved on a particular day for the currently logged in user. It can be further filtered based on origin, priority and type.

 

Note: Dashboard will show data only if respective entity is mapped and has records. In case of customer related entities, it is mandatory to map accounts or contacts entity to view records in map. User can redirect to records directly from the dashboard.

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