First, you must setup the SMS/WhatsApp module from the Survey Rocket in Administration section.
Administration -> Survey Rocket -> SMS/WhatsApp Setting.
By clicking on SMS/WhatsApp Setting option, you will redirect to the SMS/WhatsApp Settings page where you can configure the SMS & WhatsApp settings using Twilio cloud communication platform.
Here you must register with the Twilio cloud communication platform. After registration, you will get the ID & Token which must insert here.
You must also insert the Name and Phone number for the SMS and WhatsApp.
After inserting all the details, click on Save button. It will take seconds to process and after success message you can send your Survey or Feedback using SMS/WhatsApp.