Once a Poll is sent, you can view various types of Reports based on that Poll which represents the status of the Poll using charts and tables.
Poll reports can be viewed by selecting the Analyse Report option from the list view or the detail view of the Surveys module.
To view poll report from the list view, click on ‘Analyse Report’ icon besides preview icon. Selecting the option, report gets opened for that poll.
To view Poll reports from detail view, navigate to detail view of a Poll. Click on the dropdown arrow and select ‘Analyse Report’ option. This will open all the reports for that Poll.
Status Report displays a normal and trend report for user to select from. By default, normal report is shown.
Normal report has a pie-chart depicting the percentage of users who have submitted the poll.
Trend report lets you view and analyze trends based on poll responses. It works similar to that of trend report for survey.
Question wise report displays question summary report, that shows list of responses for each question.
Click on Normal tab to view chart and count along with percentage of the submitted data. Clicking on Trend tab you get trend chart of the responses received for each question.
Also, under normal tab, you can view different types of charts for the response data. To change the chart type, click on the chart icon available on the left in every question section and select the chart that you want to see. You can also view response statistics by checking the show stats option.
Statistics Table includes data like Range, Least frequent, Most frequent, Mean, Median, Standard Deviation and Variance calculated based on response received.
Reports are categorized into three types based on submissions:
Combined Reports – Displays combined report for Polls sent using shareable links and emails (Existing CRM Records)
Email Reports – Displays report for Polls sent through emails (Existing CRM Records)
Open Ended Reports – Displays report for Polls sent through shareable link (Existing CRM Records)
Individual Report displays the list of responses. It displays the module, type of submission, survey send date and survey submission date.
A resend option is also available to resend the Poll to a respondent.
You can sort the list according to modules or type of submission.
The results can be exported as an excel worksheet by clicking on the ‘Export Result’ button.
To view the detailed individual report of a respondent, click on the name field and it will display complete set of answers for that respondent along with time spent on survey.
Also, you can check previous answers along with current answer by clicking on the History button available with each question.
Also, data of poll results can be filtered based on date and based on question logic as required using the global filters.
You can also export poll reports. Normal status report for polls can be exported in PDF, Spreadsheet and CSV file formats, while Trend report can be further exported based on Day, Week, Month, Year.