Store Pickup and Shipping Show Different Dates – How Do I Align Them?

If Store Pickup offers different dates than Shipping, nothing’s broken — the two run on separate configurations. Aligning them makes them match.

Why they differ: Store Pickup has its own Delivery Days, Time Slots, Cut-off Time, and Preparation/Processing settings, set independently from your Shipping config. Different settings simply produce different dates.

To make Store Pickup mirror Shipping:

  1. Open Locations, then edit the pickup location and open Store Pickup Configurations.
  2. Match each of these to your Shipping settings for that location:
    • Manage Delivery Availability (the enabled days)
    • Time Slots and Cut-off Time
    • Set Up Preparation Time (including Process Orders On Non-Working Days and Day Wise Processing Period)
    • Delivery Restrictions (Maximum Delivery Period, Blackout Dates)
  3. Global pickup on/off, tags, and styling live on the Store Pickup page — but the dates are driven by the per-location settings above.

Once the pickup location’s days, slots, cut-off, and processing match Shipping, the two calendars line up. Note the day-wise processing period must be configured per location, which is a common miss.

If still stuck: Send screenshots of both configs and we’ll spot the mismatched field — reach us at support.

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