Short answer: no, the app does not generate 404 errors. It only redirects traffic based on a visitor’s geographic location. A 404 almost always means one of your redirection URLs points to a page that no longer exists.
How the app works: it sends visitors to the store or URL you’ve mapped to their location — for example, traffic from India goes to your India URL, US traffic to your US URL, and so on. If the destination URL you entered is valid and live, the visitor lands on a working page. If that URL is broken or points to a page that doesn’t exist, Shopify returns a 404 — the app delivered the visitor exactly where the rule told it to.
How to fix it:
- Go to Settings → Redirection Rule and review every configured redirection URL.
- Click the Edit icon on each rule and check the destination URL. Open each one in a browser to confirm it’s live and loads correctly.
- Correct or replace any URL that returns a 404, then Save.
If still stuck: contact support and we’ll help audit your redirection URLs.